Last updated: November 12, 2026
Please read these Creator Campaign General Terms (these "Terms") carefully before you apply to join our partner program or take part in any campaign. These Terms are entered into between CITRO LABS PTE. LIMITED ("Citro," "we," "us" or "our") and the individual taking part in our creator campaigns ("Creator," "you" or "your").
By checking the box to accept these Terms on Dub or through any other channel we designate, applying to join our partner program, claiming or taking part in a specific campaign, or submitting any content, you confirm that you have read and understood these Terms and agree to be bound by them. If you do not agree to these Terms, do not apply, take part in any campaign or submit any content.
1.1 "Dub" means the third-party platform, and its affiliated service providers, that we use to manage our partner program, receive campaign submissions, send review notices, record commissions and process payments.
1.2 "Campaign Page" means the page for a specific campaign, bounty, task or call for submissions that we publish through Dub or another channel we designate.
1.3 "Campaign Rules" means the Campaign Page and the brief, instructions, technical specifications, reward arrangements, posting dates, submission deadlines, review criteria and other special requirements that it references or includes.
1.4 "Submission" means the content that you create, publish or submit to take part in a campaign, including videos, audio, images, text, titles, descriptions, thumbnails and links. Screenshots, data, source files and other supporting materials that you provide for review are not part of a Submission.
1.5 These Terms, the applicable Campaign Rules and any other written supplemental rules you have accepted together form the agreement between you and us for the relevant campaign. For the reward amount, currency, campaign period, posting platforms, posting time, number of Submissions, content specifications and specific review criteria of a specific campaign, the provisions of that Campaign Page control; anything the Campaign Page does not address is governed by these Terms. If the two conflict, the Campaign Page controls only as to the campaign-specific matters of that campaign, and the provisions of these Terms on intellectual property, warranties of rights, prohibited conduct, personal information, liability, termination and dispute resolution continue to apply.
1.6 Your use of Dub, social media platforms and payment service providers is governed by their own terms. Dub and other third-party service providers are not the organizers of any campaign and are not responsible for deciding whether a Submission qualifies. Except where the third-party terms expressly provide otherwise, the rights and obligations between you and us arising from a campaign are governed by these Terms and the Campaign Rules.
2.1 To take part, you must meet all of the following conditions:
2.2 You must provide true, complete, accurate and up-to-date identity, contact, social media account, payout and tax information. We may, to the extent reasonably necessary, ask you to provide proof of your identity, account ownership or data authenticity, or other proof of eligibility.
2.3 If Dub or its payment service providers do not support the region where you are located, or you have not completed the required account, identity, tax or payout verification, we may refuse to let you take part in a campaign or defer payment, and we are not liable for any consequences caused by the unavailability of third-party services.